Policies

Thanks for shopping with us at Body Conscious HTX.

Shipping 

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 Shipping charges for your order will be calculated and displayed at checkout. 

Tracking My order 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@bodyconscioushtx.com with your name and order number, and we will look into it for you.

Returns on products ONLY!

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

Classes, Digital Products, or Services are all FINAL SALE! 

 

If anything is unclear or you have more questions feel free to contact our customer support team at Info@bodyconscioushtx.com.